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Studio Mesa is operated entirely by one person (Aaron). There's no team, outsourced support, or automated chatbot—just the guy who made the templates. Messages sent over the weekend may take until Monday to get a response. Thanks for your patience!
Popular support docs
Accordion Styling Issues Fix styling changes that Squarespace auto-applies to Accordion Blocks. Self-Host Template CSS Easily switch to self-hosting your template's CSS. Remove Inter Font Remove the hard-coded Inter font to use vanilla Site Styles selection. Remote CSS Delivery How template CSS gets delivered remotely, and how to manage it yourself. Custom Icons Upload your own custom icons to visually emphasize the information within a list of items. Custom Fonts CSS Variables to easily apply a custom, non-Squarespace font across the site.