Refunds
Updated Sep 22, 2024
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Templates are non-refundable,
and all sales are final.
Due to the digital nature of templates, purchases will not be refunded or exchanged for any reason. To be perfectly clear, these reasons do NOT qualify for a refund:
Changing your mind
Not understanding Squarespace
Not reading a template’s description fully
Ignoring installation warnings or requirements
Having conflicting code that makes code malfunction
If Squarespace updates code, functionality, or in any way changes the nature of the platform, resulting in visual or technical conflicts.
Finding a bug or error in a template.
Refusing to accept support in using a template.
Deleting the template from your account.
Asking for a refund.
If you have ANY questions, problems, issues, or concerns before or after purchasing a template, I'd be more than happy to talk it through and figure out a solution that works for you. Fill out the contact form to get support.
Due to the digital nature of templates, purchases will not be refunded or exchanged for any reason. To be perfectly clear, these reasons do NOT qualify for a refund:
Changing your mind
Not understanding Squarespace
Not reading a template’s description fully
Ignoring installation warnings or requirements
Having conflicting code that makes code malfunction
If Squarespace updates code, functionality, or in any way changes the nature of the platform, resulting in visual or technical conflicts.
Finding a bug or error in a template.
Refusing to accept support in using a template.
Deleting the template from your account.
Asking for a refund.
If you have ANY questions, problems, issues, or concerns before or after purchasing a template, I'd be more than happy to talk it through and figure out a solution that works for you. Fill out the contact form to get support.